Privacy policy

The protection of your personal data is of particular concern to us. We therefore process your data exclusively on the basis of the legal provisions (DSGVO, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing within the scope of our website.

When you visit our website, your IP address, start and end of the session are recorded for the duration of this session. This is technically required and thus represents a legitimate interest iSv Art 6 para 1 lit f DSGVO. Unless otherwise regulated below, this data will not be further processed by us.

CONTACT US

If you contact us by form on the website or by e-mail, the data you provide will be stored by us for six months for the purpose of processing the request and in case of follow-up questions. We do not pass on this data without your consent.

SSL or TLS encryption

For security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator, we use SSL or TLS encryption. This can be recognized by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Objection to advertising e-mails

We hereby object to the use of contact data published within the framework of the imprint obligation to send advertising and information material that has not been expressly requested. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

DATA STORAGE

We would like to point out that for the purpose of simplifying the purchasing process and for the subsequent processing of the contract, the IP data of the connection owner is stored by the webshop operator within the framework of cookies, as are the name, address and credit card number of the purchaser.

In addition, for the purpose of contract processing, the following data will also be stored by us: Name, date of birth and address . The data provided by you are necessary for the performance of the contract or for the implementation of pre-contractual measures. Without this data, we can not conclude the contract with you. No data is transferred to third parties, with the exception of the transfer of credit card data to the processing banking institutions or payment service providers for the purpose of debiting the purchase price, to the shipping company commissioned by us to deliver the goods and to our tax advisor to fulfill our tax obligations.

After cancellation of the purchase process, the data stored by us will be deleted. In the event of a contract being concluded, all data from the contractual relationship will be stored until the expiry of the retention period under tax law (7 years).

The data name, address, purchased goods and date of purchase will also be stored until the expiry of product liability (10 years). The data processing is carried out on the basis of the legal provisions of § 96 para 3 TKG as well as Art 6 para 1 lit a (consent) and / or lit b (necessary for the performance of the contract) of the DSGVO.

WEB ANALYSIS

Our website uses functions of the web analysis service Google Analytics. Cookies are used for this purpose, which enables an analysis of the use of the website by your users. The information thus generated is transferred to the provider's server and stored there.

You can prevent this by setting up your browser so that no cookies are stored.

We have concluded a corresponding contract with the provider for commissioned data processing.

With regard to your data stored by us, you are generally entitled to the rights of information, correction, deletion, restriction, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or your data protection rights have otherwise been violated in any way, you can complain to us office@silvercare.at or

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